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You can't control people. You must understand them. You have to know where they're coming from, their beliefs and values, what turns them off, what they're against.

你无法控制别人。你必须理解他们。你必须知道他们来自哪里,他们的信仰和价值观,是什么让他们感到厌烦,他们反对什么。

— Hayden Fry 海登油炸食品

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