Mindless habitual behavior is the enemy of innovation.

  • -- Rosabeth Moss Kanter 坎特

盲目的习惯性行为是创新的敌人。

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We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.

我们可以相信我们知道世界应该走向何方。但是,除非我们与客户保持联系,否则我们的世界模型可能会偏离现实。当然,创新是无法替代的,但创新也无法替代保持联系。

It is not so for art in appreciation because art is concerned with human behavior. And science is concerned with the behavior of metal or energy. It depends on what the fashion is. Now today it's energy. It's the same soul behind it. The same soul, you see.

艺术在欣赏中并非如此,因为艺术与人的行为有关。科学研究的是金属或能量的行为。这取决于流行什么。现在是能源。它背后是同一个灵魂。同一个灵魂,你看。

The way of the miracle-worker is to see all human behavior as one two things: either love, or a call for love.

创造奇迹者的方法是把人类所有的行为看成两件事:要么是爱,要么是对爱的呼唤。

What makes a specific quality or quantity of innovation retain its intense newness over the years?

是什么让一个特定的创新质量或数量在多年后保持其强烈的新鲜感?