The customer is always right.

顾客永远是对的。

相关名言

It doesn't matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative 'share of customer value' in the final product or solution, and its cost of producing that value.

你的公司在其行业生态系统中所处的位置并不重要,垂直或水平的整合程度也不重要——重要的是它在最终产品或解决方案中所占的相对“客户价值份额”,以及产生该价值的成本。

If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.

如果一位顾客没穿鞋就出门了,你一定要找出原因。“不合身”还不够好。