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The single hardest part of leading any organization is knowing what is going on. There's too much noise in the system, too much complexity: you absolutely depend on people speaking up and raising concerns.

领导一个组织最困难的部分就是知道发生了什么。系统中有太多的噪音,太多的复杂性:你完全依赖于人们畅所欲言,提出担忧。

— Margaret Heffernan 玛格丽特·赫弗南

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给此刻的你,一点向前的力量。

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