把这一句，留给此刻的你

This is what customers pay us for - to sweat all these details so it's easy and pleasant for them to use our computers. We're supposed to be really good at this. That doesn't mean we don't listen to customers, but it's hard for them to tell you what they want when they've never seen anything remotely like it.

这就是客户付钱给我们的——为所有这些细节费心，让他们轻松愉快地使用我们的电脑。我们应该很擅长这个。这并不意味着我们不听取客户的意见，但当他们从未见过类似的东西时，他们很难告诉你他们想要什么。

— Steve Jobs 史蒂夫·乔布斯