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The cost of acquiring new customers and maintaining those relationships in an online environment versus bricks and mortar is significant.

  • -- Stephen F. Cohen 斯蒂芬·科恩

与实体店相比，在在线环境中获取新客户并维护这些关系的成本是非常可观的。

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Acquiring Relationships

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Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.

每个公司都有两种组织结构:正式的写在图表上;另一个是组织中男性和女性的日常关系。

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One gains a double benefit in writing about the past, conjuring up how things might have been, and at the same time acquiring a different perspective on the present.

一个人在写过去的时候得到了双重好处，想象事情可能是怎样的，同时对现在有了不同的看法。

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Love is not an exclusive relationship with another person; love is the quality that arises when we are in contact with our inner being.

爱不是与另一个人的排他性关系;爱是当我们与我们的内在存在接触时产生的品质。

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To exist is a habit I do not despair of acquiring.

生存是一种我不会绝望地养成的习惯。

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