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It's so important to experience what your customers are experiencing and listen to their suggestions.

  • -- David Neeleman 尼尔曼

体验客户的感受并听取他们的建议是非常重要的。

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My suggestion is that at each state the proper order of operation of the mind requires an overall grasp of what is generally known, not only in formal logical, mathematical terms, but also intuitively, in images, feelings, poetic usage of language, etc.

我的建议是，在每一种状态下，思维运作的正确顺序都需要对一般已知的东西有一个全面的把握，不仅是在形式上的逻辑、数学术语上，而且在直观上，在形象、情感、语言的诗意运用上，等等。

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There may be something to the suggestion about the pace of technological change intimidating writers, though - it's been awfully hard to keep ahead of real developments.

不过，关于技术变革的速度令作家感到恐惧的说法，可能有一定的道理——要保持领先于真正的发展是非常困难的。

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