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Real communication happens when people feel safe.

  • -- Ken Blanchard 布兰佳

真正的交流发生在人们感到安全的时候。

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Communication

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Seek first to understand, then to be understood.Most people do not listen with the intent to understand: they listen with the intent to reply. They’re filtering everything through their own paradigms, reading their autobiography into other people’s lives.

先寻求理解，再寻求被理解。大多数人倾听的目的不是为了理解，而是为了回应。他们通过自己的范例来过滤一切，把自己的自传读给别人听。

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The way we communicate with others and with ourselves ultimately determines the quality of our lives.

我们与他人和自己沟通的方式最终决定了我们的生活质量。

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