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Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.

  • -- Margaret Heffernan 玛格丽特·赫弗南

那些不得不回来消费的顾客，或者那些不想麻烦离开的顾客——这些才是最值得吸引的。

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Leaving Spend

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Thank God my hair is always the same. And I get dressed very quickly. I am not one of those people who spend three hours getting dressed. I never understood that. What do you do for the two and a half hours after the half hour it takes you to get ready?

感谢上帝，我的头发总是一样的。我很快就穿好衣服。我不是那种花三个小时打扮的人。我一直不明白。在你花了半个小时准备之后的两个半小时里你做了什么?

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Use your health, even to the point of wearing it out. That is what it is for. Spend all you have before you die; do not outlive yourself.

利用好你的健康，甚至把它消耗殆尽。这就是它的作用。在你死之前花光你所有的;不要活得太久。

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There's not a long track record of people leaving professional sports to become a software developer.

人们离开职业体育而成为软件开发人员的历史并不长。

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I don't have a big thing about leaving my mark or being historic.

我对留下自己的印记或具有历史意义没什么大不了的。

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