A COLLECTION OF GOOD WORDS
人际关系
Interpersonal
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
总质量的一个基本原则逃过了太多管理者的注意:只有逐步完善相互依赖的人际关系，才能不断改进相互依赖的系统和过程。
Authority is not a quality one person "has," in the sense that he has property or physical qualities. Authority refers to an interpersonal relation in which one person looks upon another as somebody superior to him.
权威不是一个人“拥有”的品质，也就是说他拥有财产或身体素质。权威是指人与人之间的一种关系，在这种关系中，一个人认为另一个人比他优越。