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A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

  • -- Stephen R. Covey 科维

总质量的一个基本原则逃过了太多管理者的注意:只有逐步完善相互依赖的人际关系，才能不断改进相互依赖的系统和过程。

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Interpersonal Systems Quality Too

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Authority is not a quality one person "has," in the sense that he has property or physical qualities. Authority refers to an interpersonal relation in which one person looks upon another as somebody superior to him.

权威不是一个人“拥有”的品质，也就是说他拥有财产或身体素质。权威是指人与人之间的一种关系，在这种关系中，一个人认为另一个人比他优越。

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We say we want to create beauty, identity, quality, singularity. And yet, maybe in truth these cities that we have are desired. Maybe their very characterlessness provides the best context for living.

我们说我们想创造美、身份、品质和独特性。然而，也许事实上，我们拥有的这些城市是我们想要的。也许正是他们的无个性为生活提供了最好的环境。

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This seems highly likely, especially as it has been shown that in several systems mutations affecting the same amino acid are extremely near together on the genetic map.

这似乎是很有可能的，特别是已经证明，在影响相同氨基酸的几个系统中，突变在遗传图谱上非常接近。

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The beauty of a face is not a separate quality but a relation or proportion of qualities to each other.

面孔的美不是一种单独的品质，而是品质之间的关系或比例。

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Data is a precious thing and will last longer than the systems themselves.

数据是一件宝贵的东西，比系统本身持续的时间更长。

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When you stop doing the little things, you stop doing the big things too.

当你停止做小事的时候，你也就停止做大事了。

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I won't cry for you, my mascara's too expensive.

我不会为你哭的，我的睫毛膏太贵了。

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