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Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

  • -- Ross Perot 罗斯·佩罗

花很多时间与客户面对面交谈。你会惊讶地发现有那么多公司不听客户的。

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Spend Customers Face Time

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I find it an absolute pleasure to read travel guides, especially the Michelin guides, and their description of places I know I'll probably never visit. I spend a large part of my life reading descriptions of restaurants.

我发现阅读旅游指南绝对是一种乐趣，尤其是米其林指南，以及它们对我可能永远不会去的地方的描述。我一生的大部分时间都花在阅读对餐馆的描述上。

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Intellectual property is an important legal and cultural issue. Society as a whole has complex issues to face here: private ownership vs. open source, and so on.

知识产权是一个重要的法律和文化问题。社会作为一个整体面临着复杂的问题:私有与开源，等等。

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I was thin in high school and then I gained weight. I went to a nutritionist. I learned for the first time about what things are healthy to eat, basically.

我在高中时很瘦，后来体重增加了。我去看了营养师。我第一次知道吃什么东西最健康。

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If you don't like the way the world is, you change it. You have an obligation to change it You just do it one step at a time.

如果你不喜欢这个世界，你就去改变它。你有义务去改变它——你只是一步一步地去做。

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When you are skinning your customers, you should leave some skin on to grow again so that you can skin them again.

当你剥顾客的皮的时候，你应该留一些皮在上面再长出来，这样你就可以再剥他们的皮了。

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I believe that national sovereignties will shrink in the face of universal interdependence.

我相信，面对普遍的相互依赖，国家主权将会萎缩。

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I don't want to spend the next two years in Holiday Inns.

接下来的两年我不想在假日旅馆里度过。

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If you fire people, you fire customers.

如果你解雇员工，你就是在解雇客户。

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