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The first problem of communication is getting people's attention.

  • -- Chip Heath 奇普·希思

沟通的第一个问题是引起人们的注意。

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Problem

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The problem is you tend to look back and identify mistakes, and as a consequence of feeling terrible about mistakes you say you bungled this so bad, let's get out of here.

问题是，你倾向于回顾过去，找出错误，由于对错误感到很糟糕，你说你把这件事搞砸了，让我们离开这里。

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If the novelist shares his or her problems with the characters, he or she is able to study his personal unconscious.

如果小说家与人物分享他或她的问题，他或她就能研究他或她的个人潜意识。

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