Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

  • -- Sanjay Kumar 桑杰·库马尔

公司开始衡量他们的客户服务有多有效,并试图了解他们可以做些什么来改善客户服务流程。

相关名言

Being best is a false goal, you have to measure success on your own terms.

成为最好是一个错误的目标,你必须用自己的标准来衡量成功。

The method of magnitude estimation provided a direct measure of sensation.

大小估计法提供了一种直接的感觉测量方法。