The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

  • -- Thomas John Watson, Sr. Thomas John Watson,高级

信任的力量最难的地方在于它很难建立,也很容易被摧毁。建立信任的本质是强调你和客户之间的相似性。

相关名言

It's much more difficult to work on a broad subject than on a specific one, because even if it's hard to find the information, if you look hard enough for something specific you will find it, and you will discover things that you wouldn't have thought of before.

研究一个宽泛的主题要比研究一个具体的主题困难得多,因为即使很难找到信息,如果你足够努力去寻找某个具体的东西,你会找到它,你会发现一些你以前从未想过的东西。

One should always try to do the best you possibly can. I'm not in a race to the finish line - I won't put anything out until it's completely ready. You want to keep it special and unique for the customer.

一个人应该尽你所能做到最好。我并不是在赛跑到终点线——我不会把任何东西放在外面,直到它完全准备好。你想让它对顾客来说是特别的,独一无二的。

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

统计数据表明,当客户抱怨时,企业主和管理者应该对此感到兴奋。抱怨的客户代表着更多业务的巨大机会。

Below us the Thames grew lighter, and all around below were the shadows - the dark shadows of buildings and bridges that formed the base of this dreadful masterpiece.

我们下面的泰晤士河越来越浅,四周都是阴影——建筑和桥梁的阴影构成了这幅可怕杰作的基础。

Throw me the keys so I can put some miles between us. Tear off that rear view mirror, there's nothing left to see here.

把钥匙扔给我,这样我就能把我们隔开几英里。把后视镜撕掉,这里什么也看不见了。

Being tiny has been difficult for me in a business that regarded physicality as the most important part of your life.

在一个视身体为生命中最重要部分的行业里,对我来说,身材矮小一直是件难事。

Faith is building on what you know is here, so you can reach what you know is there.

信念是建立在你所知道的东西之上,这样你就能达到你所知道的东西。

Goodness, armed with power, is corrupted; and pure love without power is destroyed.

善良,有了力量,就堕落了;没有力量的纯洁的爱会被摧毁。

We destroy things with our curiosity. We shatter with our best intentions.

我们用好奇心破坏事物。我们用我们最好的意愿粉碎。

There is a gulf between the Arab peoples and Arab intellectuals.

阿拉伯人民和阿拉伯知识分子之间存在着鸿沟。