Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

  • -- Zig Ziglar 金克拉

统计数据表明,当客户抱怨时,企业主和管理者应该对此感到兴奋。抱怨的客户代表着更多业务的巨大机会。

相关名言

One should always try to do the best you possibly can. I'm not in a race to the finish line - I won't put anything out until it's completely ready. You want to keep it special and unique for the customer.

一个人应该尽你所能做到最好。我并不是在赛跑到终点线——我不会把任何东西放在外面,直到它完全准备好。你想让它对顾客来说是特别的,独一无二的。

Pager companies are very much looking to provide new services to help them regain some of their customer base.

寻呼机公司非常希望提供新的服务,帮助他们重新赢得一些客户基础。

One dog barks at something, the rest bark at him.

一只狗对着什么东西吠叫,其余的狗对他吠叫。