If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.

  • -- Thomas G. Stemberg 托马斯·G·斯坦伯格

如果一位顾客没穿鞋就出门了,你一定要找出原因。“不合身”还不够好。

相关名言

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

统计数据表明,当客户抱怨时,企业主和管理者应该对此感到兴奋。抱怨的客户代表着更多业务的巨大机会。

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

所有商业上的成功都依赖于一种被贴上“销售”标签的东西,它至少在短时间内把公司和客户联系在一起。

I like to keep fit, but I never lift very heavy weights.

我喜欢保持健康,但是我从来不举重。

Why fit in when you were born to standout!

既然你生来就是出类拔萃的,为什么还要去适应呢?