A COLLECTION OF GOOD WORDS
客户
Customer
No one bill will cure the problem of spam. It will take a combined effort of legislation, litigation, enforcement, customer education, and technology solutions.
没有一项法案能解决垃圾邮件的问题。这将需要立法、诉讼、执法、客户教育和技术解决方案的共同努力。
You want to make sure this particular car is going to please the customer and then you're going to be rewarded with something that is going to please the shareholder.
你想要确保这辆车能让顾客满意然后你就能得到一些能让股东满意的东西作为回报。
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
统计数据表明，当客户抱怨时，企业主和管理者应该对此感到兴奋。抱怨的客户代表着更多业务的巨大机会。
The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.
信任的力量最难的地方在于它很难建立，也很容易被摧毁。建立信任的本质是强调你和客户之间的相似性。
One should always try to do the best you possibly can. I'm not in a race to the finish line - I won't put anything out until it's completely ready. You want to keep it special and unique for the customer.
一个人应该尽你所能做到最好。我并不是在赛跑到终点线——我不会把任何东西放在外面，直到它完全准备好。你想让它对顾客来说是特别的，独一无二的。
Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee of long-term customer loyalty. It's the only strategy for out-performing a dismal economy.
我们大多数人都知道创新是极其重要的。这是防止无关紧要的唯一保险。这是客户长期忠诚的唯一保证。这是超越低迷经济的唯一策略。
I'm a capitalist by conviction and profession. I believe the best economic system is one that rewards entrepreneurship and risk-taking, maximizes customer choice, uses markets to allocate scarce resources and minimizes the regulatory burden on business.
我是一个有信念和职业的资本家。我认为，最好的经济体系是奖励企业家精神和冒险精神，使客户选择最大化，利用市场分配稀缺资源，并将企业的监管负担降至最低。
It doesn't matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative 'share of customer value' in the final product or solution, and its cost of producing that value.
你的公司在其行业生态系统中所处的位置并不重要，垂直或水平的整合程度也不重要——重要的是它在最终产品或解决方案中所占的相对“客户价值份额”，以及产生该价值的成本。
And also, more and more businesses really want to do the right thing. They feel better about themselves, their workers feel better, and so do their customers. I think this is equally true in the transnational corporations, but it is harder to express in those situations.
而且，越来越多的企业真的想做正确的事情。他们自我感觉更好，他们的员工感觉更好，他们的客户也感觉更好。我认为这在跨国公司中也是同样的道理，但是在这种情况下很难表达出来。
KEEP EXPLORING
沿着这个主题，再读几句。
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
支付工资的不是雇主。雇主只处理钱。支付工资的是顾客。
Pager companies are very much looking to provide new services to help them regain some of their customer base.
寻呼机公司非常希望提供新的服务，帮助他们重新赢得一些客户基础。
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
所有商业上的成功都依赖于一种被贴上“销售”标签的东西，它至少在短时间内把公司和客户联系在一起。
And, of course, customers really need to feel safe and are seeking reassurance when they fly.
当然，客户确实需要感到安全，并在飞行时寻求安慰。
Forget 'branding' and 'positioning.' Once you understand customer behavior, everything else falls into place.
忘掉“品牌”和“定位”吧。一旦你了解了客户的行为，其他一切就都水到渠成了。